It is the policy of First BankAmericano to recognize and respect the privacy expectations of all our customers and make available the privacy guidelines to all customers.
With the rapid growth in electronic commerce conducted over the Internet, First BankAmericano deploys online systems to facilitate the convenient delivery of services and it is our policy to safeguard our customers' sensitive information. First BankAmericano considers the privacy of our customers' personal information an important element of their trust and confidence in the Bank.
It is the policy of First BankAmericano to collect, retain and use the information about customers only where such information is believed to be useful and allowed by law to administer the business of First BankAmericano to provide products, services and other financial opportunities to its customers.
First BankAmericano has established procedures to ensure the accuracy of customers' financial information and that it is current and complete in accordance with reasonable commercial standards. It is the policy of First BankAmericano to address any requests to correct any inaccurate information in a timely manner.
It is the policy of First BankAmericano to limit employee access to personally identifiable information to those with a business reason for knowing such information. We have a training program in place to educate the employees so that they will understand the importance of confidentiality and customer privacy.
First BankAmericano maintains appropriate security standards and procedures regarding unauthorized access to customer information. It is our policy to take disciplinary measures to enforce employee privacy responsibilities.
It is the policy of First BankAmericano not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence, unless 1) the information is provided to help complete a customer initiated transaction; 2) the customer requests it; 3) the disclosure is required by/or allowed by law (i.e. subpoena, investigation of fraudulent activity, etc.); or 4) the customer has been informed about the possibility of such disclosure for marketing or similar purposes through a prior communication and is given the opportunity to decline (i.e. "opt out"). If a third party attempts by artifice or fraud to obtain confidential customer information from First BankAmericano, the Bank shall file an appropriate Suspicious Activity Report.
If personally identifiable customer information is provided to a third party, it is the policy of First BankAmericano to insist that the third party adhere to similar privacy principles that provide for keeping such information confidential.
First BankAmericano makes available this policy, and its management and employees stand ready to assist customers with concerns regarding financial privacy expectations.